ResponseTrack is the new marketing support service from Experian® that enables
you to measure and improve your marketing ‘return on investment’ (ROI) using
intelligent telephony.
Designed for the automotive industry, ResponseTrack
provides dedicated local numbers to track individual marketing campaigns. It
captures every call generated as a direct result of a campaign, sends an email
alert the minute a call is missed and enables detailed campaign analysis.
Auto Express polled 30,000 drivers for its article: Drive Power 2007 - Britain’s Best and Worst Dealers. In the survey, unanswered phone calls are frequently sited as the biggest customer complaint.
Source: Auto Express, 25th April 2007.